From ubiquity to relevance: The route-to-market challenge for snacks in Spain’s away-from-home channel

Jean-Paul Evrard, Philippe Marmara, and Xavier Gargallo

Snacking is no longer a side category in foodservice.

It has become a core consumption behavior.

Across markets, consumers are making more frequent, smaller purchases throughout the day – driving steady growth in out-of-home (OOH) snacks, especially in impulse channels like cafés, bakeries, and convenience points.

And yet, in Spain, something more complex is happening.

The market is growing, but unevenly.

Opportunities are expanding, but are harder to capture.

Distribution is widespread, but performance is fragile.

For snack players, route-to-market is becoming the real battleground.

A structurally fragmented channel landscape

Spain’s away-from-home (AFH) ecosystem is one of the most fragmented in Europe, with independent bars, cafés, bakeries, kiosks, vending, convenience stores, etc., having different purchasing behaviors and supply chains.

Unlike retail, there is no dominant gatekeeper.

This creates a paradox: Access is relatively easy while control is extremely limited.

Brands rely on a mix of wholesalers, cash & carry, regional distributors, and direct relationships. But this multi-layered system makes execution inconsistent and difficult to scale.

Being “available” doesn’t mean being visible, let alone listed at outlet level.

The illusion of distribution in impulse channels

Snacks are impulse driven by nature, meaning success depends less on distribution breadth and more on micro-execution, i.e., placement (counter vs. back shelf), visibility, consumption ease, and immediate relevance to the occasion.

Channels such as vending, travel retail, or convenience stores offer high accessibility for snacks, but they are also highly competitive and spatially constrained.

In this context, poor execution impedes speed and spontaneity.

You can be technically “distributed” across hundreds of outlets and still not sell.

The growing complexity of consumption occasions

Snacking occasions are multiplying; from morning coffee accompaniment and afternoon treat to on-the-go mini meal, and late-night impulse.

At the same time, formats are diversifying to reach indulgent, healthy, functional, premium, and local needs.

Foodservice operators are adapting menus to reflect this shift, driven by consumer demand for variety, convenience, and personalization.

For snack brands, this creates a route-to-market challenge: Rather than addressing “one channel”, you are now catering to multiple micro-occasions within every channel, each requiring different pricing and selling arguments.

Standardized portfolios struggle to perform in this environment.

Volatility in demand and traffic patterns

Unlike retail, OOH demand is highly sensitive to contextual elements like tourism flows, time of day, location (urban vs. coastal vs. transport hubs), and economic pressure on discretionary spending.

Recent data shows that growth in OOH snacks is slowing in markets like Spain, with fewer consumption trips and a return to in-home consumption.

This volatility has direct implications for route-to-market in terms of harder demand forecasting, higher risk of stock imbalance, and greater pressure on fast rotation.

In short: You need flexibility – but most distribution systems are built for stability.

The disconnect between brand power and point-of-sale reality

Many snack brands are extremely strong in retail. In contrast, brand visibility is often minimal in foodservice, where packaging is secondary and the operator controls the final interaction.

As a result, choice is almost never driven by consumers’ brand preference. Instead, choice is often driven by the operator’s margin, storage and handling ease, and distributor recommendation.

This weakens the leverage of traditional brand-building, which route-to-market must compensate by influencing the seller, not just the consumer.

Distributor economics vs. brand priorities

In Spain, foodservice distributors are not neutral. They optimize for simplicity, rotation, and margin.

Snacks compete in a crowded, low-differentiation space. Hence, if your product doesn’t rotate fast enough, requires explanation, or adds operational friction… it is deprioritized.

Which means route-to-market is not just about access – it’s about earning advocacy within the distributor’s portfolio.

Limited data and weak feedback loops

Visibility remains one of the biggest structural challenges. Limited sell-out data, fragmented reporting, and lack of standardized KPIs across channels make performance tracking very difficult once products enter the OOH network.

Yet speed is everything in snacks.

Without clear data, brands struggle to identify winning outlets (or formats), optimize assortment, and quickly react to underperformance.

Route-to-market becomes reactive instead of strategic.

The rise of hybrid and emerging channels

New formats, such as delivery platforms, grab-and-go retail within foodservice, coffee chains, bakery franchises, and automated retail (vending, smart fridges) are reshaping access.

In some cases, these channels are growing faster than traditional Horeca and are critical for snack consumption occasions.

However, they require smaller pack sizes, higher frequency replenishment, and integration with digital platforms. Most legacy route-to-market models are not designed for this level of agility.

From distribution to orchestration

What emerges from all of this is a fundamental shift.

Route-to-market in snacks is no longer about covering the market. It’s about orchestrating performance across a fragmented, fast-moving ecosystem.

The winning brands are not those with the most listings.

Profitable brands win the point of sale, not just the distributor. Thriving brands adapt formats to specific consumption moments, build pull with operators and consumers, and continuously optimize based on real speed signals.

In the Spanish away-from-home channel, snacks don’t fail because they lack distribution.

Snacks fail because they don’t move fast enough. And in this category, nothing matters more.